Claims Correspondence
InsureLinq® makes it easy to design and deliver all claims correspondence. Our interactive tool gives you the visibility to view and approve batch orders or individual documents before they’ve been sent or to search for delivered correspondence by policyholder or agent.
IMPACTFUL
Product Details
Full-color imaging, perforated stock, and custom window envelope options are all available. Our innovative full-window envelope allows for integrated messages and visibility. InsureLinq® can also enable selective digital delivery methods and custom workflows for special handling critical claims correspondence.
SERVICE
Response & Delivery
Benefit from responsive service via a dedicated support team with access to consultative technology experts, project managers, and analysts who can design the right workflow to meet your claims correspondence requirements. Our user-friendly, web-based platform enables complete visibility and tracking.
POWERFUL, COMPREHENSIVE TOOL
The InsureLinq® Portal
InsureLinq®
Rendering Engine
Includes document composition, rendering, and design expertise. Build custom communications from scratch, or clone or modify existing documents and templates.
InsureLinq®
Virtual Mailroom
Single, unified interface to manage inbound mail and payments, undeliverable returned mail, USPS Certificate of Mailing forms (outgoing and returned/stamped), as well as outbound one-to-one correspondence. Outbound mailings are batched and mailed daily, becoming a searchable document in the portal.
InsureLinq®
Template Design Tools
InsureLinq® offers an ad hoc mailing tool to initiate one-time mailings to customers or other entities, expertly balancing branding and messaging controls with variable content flexibility. Self-serve, templated design modifications on the fly for applicable ongoing program mailings such as data-driven correspondence.
InsureLinq®
Command Center
A comprehensive set of staff tools overseen by a dedicated project manager to run correspondence operations—including mail dates, compliance requirements, and work-in-progress oversight. All audited, automated, and with a one-day Service-Level-Agreement (SLA).
Why MPX?
Technology
As technology advances, so do our offerings. We are committed to investing in only the most cutting-edge back-end components to help our solutions platform—and your business—run smoothly.
Flexibility
Our agile team is able to quickly adapt not only to your individual business needs, but also to the unique needs of your customers. We are not a one-size-fits-all solution and will continue to evolve alongside you.
Security
The protection of client information is our number one priority. We undergo rigorous security testing and continuous employee training, as well as adhere to all data security requirements. We are SOC, HIPAA, HITRUST, and PCI compliant.
Service
From initial consultation to implementation and beyond, we have your back. You’ll have access to an experienced team that strives to provide only the highest level of customer service and satisfaction.
The InsureLinq® Advantage
With InsureLinq®, MPX offers you a strategic business advantage against the issues facing Property & Casualty carriers.
We deliver unparalleled service, are backed by a legacy of experience and driven by a team of creative innovators, plus provide a simple pricing model structured according to your business needs.
