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Payments

HealthLinq® makes it easy to provide payments to both providers and members as well as receive payments either electronically or through a lockbox. Our interactive tool is focused on cost savings and provider experience. Complete claim reconciliation is mapped to the claim, member or provider.

SIMPLICITY

Product Details

Choose from check, ACH, or real-time card for payments. Clearing house selection and 835 generation is available. Provider payments are coupled with member disbursement and payment capitation. Premium payments can be processed at our lockbox facility and will be automatically tied back to the member’s plan

SERVICE

Response, Delivery, and Tracking

Our user-friendly, web-based platform enables complete compatibility with plan administrators and providers. Streamline payment reconciliation with robust tracking and reporting with our 24/7 portal.

POWERFUL, COMPREHENSIVE TOOL

The HealthLinq® Portal

HealthLinq®

Rendering Engine

Includes document composition, rendering, and design expertise. Build custom communication from scratch, or clone or modify existing documents and templates.

HealthLinq®

Command Center

Comprehensive set of staff tools overseen by a dedicated project manager to run your plans— including mail dates, compliance requirements, and work-in-progress oversight. All audited, automated, and with a one-day Service-Level-Agreement (SLA).

HealthLinq®

Template Design Tools

Self-serve, templated design modifications on the fly for ongoing program mailings such as data-driven ID cards or letters. Ad hoc mailing tool to initiate one-time mailings in a brand-controlled environment and variable content flexibility.

HealthLinq®

Virtual Mailroom

Single, unified interface to manage inbound mail, undeliverable returned mail, inbound health claims and payments, and all outbound one-to-one correspondence. Outbound mailings are batched and mailed daily, becoming a searchable document in the portal.

Why MPX?

Technology

As technology advances, so do our offerings. We are committed to investing in only the most cutting-edge back-end components to help our solutions platform—and your business—run smoothly.

Flexibility

Our agile team is able to quickly adapt not only to your individual business needs, but also to the unique needs of your customers. We are not a one-size-fits-all solution and will continue to evolve alongside you.

Security

The protection of client information is our number one priority. We undergo rigorous security testing and continuous employee training, as well as adhere to all data security requirements. We are SOC, HIPAA, HITRUST, and PCI compliant. 

Service

From initial consultation to implementation and beyond, we have your back. You’ll have access to an experienced team that strives to provide only the highest level of customer service and satisfaction.

The HealthLinq® Advantage

With HealthLinq®, MPX offers you a strategic business advantage to set you apart from your competition.

We deliver unparalleled service, are backed by a legacy of experience and driven by a team of creative innovators, plus provide a simple pricing model structured according to your business needs.

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