HealthLinq® is billed using an easy-to-track consumption-based model. This means you only pay for what you use when you use it, all while fully customized to your unique business rules and requirements. We ensure full-service infrastructure and business rules set-up as part of your contract.
HEALTHCARE & HEALTH INSURANCE
Simplified Inbound and Outbound Communications Management
HealthLinq® is a custom-designed, fully integrated, cloud-based communications solution specially tuned for the varied needs of the Healthcare and Health Insurance markets. This comprehensive suite of communications addresses all member and provider interactions by combining state-of-the-art technology with hands-on expertise in communications, design, security, and bi-directional data integration.
From sending EOBs, welcome kits, ID cards, and ad hoc letters to processing and managing your inbound mail, claims, and payments, HealthLinq® allows you to manage all your customer communications from one central location— simply, easily, efficiently, and more effectively.
POWERFUL, COMPREHENSIVE TOOL
The HealthLinq® Portal
Includes document composition, rendering, and design expertise. Build custom communication from scratch, or clone or modify existing documents and templates.
Comprehensive set of staff tools overseen by a dedicated project manager to run your plans— including mail dates, compliance requirements, and work-in-progress oversight. All audited, automated, and with a one-day Service-Level-Agreement (SLA).
Template Design Tools
Self-serve, templated design modifications on the fly for ongoing program mailings such as data-driven ID cards or letters. Ad hoc mailing tool to initiate one-time mailings in a brand-controlled environment and variable content flexibility.
Single, unified interface to manage inbound mail, undeliverable returned mail, inbound health claims and payments, and all outbound one-to-one correspondence. Outbound mailings are batched and mailed daily, becoming a searchable document in the portal.
The HealthLinq® Advantage
With HealthLinq® , MPX offers you a strategic business advantage to set you apart from your competition.
We deliver unparalleled service, are backed by a legacy of experience and driven by a team of creative innovators, plus provide a simple pricing model structured according to your business needs.
Unique Pricing Model
All Hands on Deck
With HealthLinq®, not only do you get advanced technology and infrastructure, but you also get an entire team of healthcare communications professionals from varied disciplines at your disposal. From the production floor to the executive office, and with technical experts throughout, the entire team at MPX is engaged and invested in your success.
Disrupting the Standard Model of Service
At MPX, we enthusiastically embrace challenges. In an industry where change is constant and challenge is the norm, HealthLinq® disrupts the status quo of health plan communications. Contact us today if we can be a partner in taming the chaos.