GOVERNMENT & UTILITIES

Reliable Critical Communications Solutions

GovLinq® is a custom-designed, fully integrated, cloud-based communications solution specially created for the Government. State and local governments, as well as customer-driven utilities, rely heavily on our highly responsive and comprehensive labor relations, billing, and tax correspondence solutions to meet their complex critical service and compliance requirements.

solutions for

Correspondence Products

From tax and water bills to important hearing notices, GovLinq® allows you to manage all your customer communications from one central location—simply, easily, efficiently, and more effectively.  Examples are:

POWERFUL, COMPREHENSIVE TOOL

The GovLinq® Portal

GovLinq®

Rendering Engine

Includes document composition, rendering, and design expertise. Build custom communications from scratch, or clone or modify existing documents and templates.

GovLinq®

Digital Mailroom

Single, unified interface to manage inbound mail and payments, as well as returned mail and USPS Certificate of Mailing forms.

GovLinq®

Collateral Manager

Ad hoc communications portal for daily one-to-one correspondence with customers or other entities, expertly balancing branding and messaging controls with variable content flexibility.

GovLinq®

Command Center

A comprehensive set of staff tools overseen by a dedicated project manager to run correspondence operations—including mail dates, compliance requirements, and work-in-progress oversight. All audited, automated, and with a one-day Service-Level-Agreement (SLA).

Why MPX?

Technology

As technology advances, so do our offerings. We are committed to investing in only the most cutting-edge back-end components to help our solutions platform—and your organization—run smoothly.

Flexibility

Our agile team is able to quickly adapt not only to your individual organization and compliance requirements, but also to the unique needs of your customers. We are not a one-size-fits-all solution and will continue to evolve alongside you.

Security

The protection of client information is our number one priority. We undergo rigorous security testing and continuous employee training, as well as adhere to all data security requirements. We are SOC, HIPAA, HITRUST, and PCI compliant.

Service

From initial consultation to implementation and beyond, we have your back. You’ll have access to an experienced team that strives to provide only the highest level of customer service and satisfaction.

THE GOVLINQ® ADVANTAGE

We combine over 80 years of deep USPS know-how with our contemporary and long-proven digital platform to deliver correspondence as desired and required utilizing a multitude of mail options, as well as email and text.

Data-Driven, Innovative and Comprehensive

With such a broad spectrum of sophisticated correspondence services, we are a reliable and comprehensive single-source provider for innovative projects and programs. We strive to streamline your operations and save you significant time and money with improved processes and advanced data management for:

  • Time-dependent communications, critical notices, a full range of tax documents, statements, dunning letters, lockbox, regulatory mailings, and more.
  • National and local mail solutions that address speed and cost unlike anyone else in the industry.
  • Accurate, data-driven inventory and list management.

Telecom & Utilities Services

  • Bills and statements
  • Notices and letters
  • Regulatory mailings
  • Inbound / outbound mail management
  • Lockbox services
  • Tax bills
  • Welcome packages
  • Streamlined materials distribution